*Pick ups are currently only available by appointment. We do require 24 hour notice.*
**Pick ups must be scheduled within 7 days of order payment and pick must occur within 7 days of scheduling date.***
***Please note if you do not schedule your pick up within 7 days or do not pick up your order when scheduled your order will be considered a donation***
Available Pick-Up Hours(non-Locker): Every day between 8:00 a.m. to noon, and 1 p.m. to 4:00 p.m. CST (closed major holidays)
Update: Effective 11/3/2026 - Goodwill of Greater Milwaukee and Chicago has implemented on site Luxer pickup lockers that are accessible 24/7. Please ensure the email associated with your account is active as you will receive pick up instructions via an email from Luxer once your order is delivered to a locker.
Should your order not fit in a locker or the order value exceed our threshold you will receive communication to set up a live pick-up during business hours via the scheduling tool on ShopGoodwill. Thank you for supporting the Goodwill mission!
