Shopgoodwill

Important Information Regarding COVID-19

Help Center

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Contact Us


Many of your questions can be answered by viewing our FAQs or Help Center (https://www.shopgoodwill.com/Help).

For questions regarding a specific item or order, please contact the seller directly using the "Contact Seller" link on the item detail page.

Not doing so may cause a significant delay in response as we forward your request to the seller.

**When contacting Customer Service please be sure to include your Username, Item/Order number, or any other useful information.**

Questions & Comments concerning Items or Orders:

Please contact the seller directly using the "Contact Seller" link on the item detail page



Questions & Comments concerning Account or Site Issues:

Contact us at: support@shopgoodwill.com

Customer Service Hours: 8am-4pm PT - Monday-Friday

Also be sure to check our "Known Issues" page for additional technical details. (https://www.shopgoodwill.com/Help/FaqDetail/current-known-issues).

Last Updated: 8/17/2020