Pick Ups are by appointment only. We do require a minimum 24 hour notice. Appointments should not be considered scheduled until confirmation has been provided by our Customer Service team.
Pick Up Hours: Monday-Friday, 8:00 a.m. to 4:30 p.m. (closed major holidays).
Address: 4105 N Franklin Rd Suite 90, Indianapolis, IN 46226
Scheduling:
Ticket: Please initiate all scheduling, inquiries and notifications via your Shopgoodwill account by selecting: Contact Us then Create a New Support ticket.
Email: clickcustomerservice@goodwillindy.org
Please plan to arrive on time to your scheduled appointment. Late appointments may be asked to reschedule.
Items selected for pickup must be picked up within 14 days of the close of auction.
**Items not picked up within 14 days from the close of auction will be resold with no further notice and the payment will be considered a donation to Goodwill.
You must be able to load, lift, and carry all of your items yourself. You must bring your own packing materials.
