Help Center
What are the current known issues?
Thank you for visiting ShopGoodwill.com!
Known Issues:
Shipping Cost Calculator Error 522: We are aware of an issue causing some users to receive an error message when obtaining a shipping cost estimate. If you receive this error when using the shipping cost calculator, please go back and manually enter a Country when entering your address information. Our developers are working on fixing this issue and hope to have it fixed soon. -9/18/2023
Apple iOS Sign-In Issue
If you are having trouble signing in from an iOS Device please try the following steps
- Update to the Latest version of iOS
- Clear the Browser's Cookies/Cache
- Try a different Mobile Browser
- After Signing In, hit the back button on your browser
Frequent Questions
I cannot find Watchlist anymore?
Watchlist has been renamed "Favorites"
Warning Over 150 Items in Favorites but I do not see that many?
Favorites are now divided between Open and Closed items. Both Open and Closed items count towards the 150-item limit. Please check the Closed tab to remove older items to get below the 150-item limit.
Customer Service Tickets Missing
Be sure to check both the Open and Closed tabs to view all of your customer service tickets.
Last Updated: 03/14/2024 01:48 PM