- Sign Up To Register
- Find An Auction Item To Bid On
- Place Your Bid
- Automatic (Proxy) Bidding
- Starting Price
- Reserve Price
- Dutch Auction
- Buy Now
Sign Up to participate as a Buyer on shopgoodwill.com by completing these two steps.
Step 1: Fill out the buyer sign up form.
Step 2: A confirmation message with directions on how to complete your shopgoodwill.com registration will be emailed to the email address you entered. Click on the link in the confirmation email to complete your registration.
Browse the various auction categories to find an item to bid on. When you find something that you want, look for the bid box on that item's auction page to place a bid.
Once you have found an item you wish to bid on, from the item detail screen enter the following information to place your bid.
- Your bid: The amount you are willing to pay for the item.
- Your password: For security reasons, you are required to enter your password each time you bid.
After placing your bid, you will receive one of the following confirmation messages on the results screen.
- High bid confirmation: If your bid is the highest, you will be listed as the high bidder and notified of this fact by email. This does not mean that you have won the auction, only that your bid is currently the highest bid. To win, the auction must close without any higher bids.
- Outbid confirmation: Another bidder might have previously placed an equal or higher bid and you were automatically outbid (in the case of a tie bid, precedence is given to the earlier bid). If this happens and you want to bid again, return to the auction page and enter a higher amount.
- Not allowed to bid: You may not be allowed to bid if you did not honor your winning bid on three previous auction items.
You cannot cancel your bid after you've confirmed it (i.e., after you have clicked on "Finalize Bid"). Do not bid on an item unless you are certain that you can pay for it.
In case of emergency, you can ask the seller to cancel your bid by clicking on the Goodwill's name on the auction page and send them an email requesting a bid retraction. It is at the seller's discretion whether or not to cancel your bid.
Automatic (proxy) bidding places bids on your behalf at the lowest possible increments. Simply enter your maximum bid (the highest amount you are willing to pay), click the "Review Bid" button, and then click on the Finalize Bid button.
The goal of automatic bidding is for you to win the auction at the lowest possible price. Your maximum bid is only placed when another bidder also bids up to that amount or when the reserve price equal to or greater than your maximum bid. Bids will increase based on the bid increment set for the auction. Therefore, the current bid will equal the former bid plus the bid increment.
Example 1: An item's current bid is $3.00, and the bid increment is $1.00. Jane chooses automatic bidding and enters a maximum bid of $6.00, so Jane becomes the high bidder and the current bid reads $4.00.
Example 2: An item's start price is $3.00. John chooses automatic bidding and enters a maximum bid of $7.00. John is the current high bidder at $3.00. Then Jane enters a maximum bid of $6.00. She is immediately outbid. The current bid is now $7.00 since John has a higher maximum bid.
When posting an auction, a seller sets a starting price. This amount is usually low, allowing the seller to attract bidders who then drive up the price naturally, by placing bids.
The seller can choose to set a reserve price which is the lowest price the seller is willing to accept for the auction item.
The reserve price is higher than the starting price. If the reserve price isn't met by the close of the auction, the item will not be sold. Neither the bidder nor the seller will be obligated to complete the sale, and no contact information will be exchanged. If an auction has a reserve price that has not yet been met, "Reserve Not Met" will be listed next to the item price.
A seller usually specifies a reserve price if he/she is unsure of the real value of an item and wants to reserve the right not to sell if the market value is less than expected.
For example, a seller may set the reserve price on a vintage Coca-Cola bottle at $50.00 but actually start the auction at $1.00. Any bid under $50.00 will not win the auction.
Dutch auctions have 2 or more of the same item for sale. Higher bidders are given precendence over lower bidders. In case of a tie precedence is given to the earliest bidder. The price is determined by the lowest winning bid.
Example 1: An auction has 10 items available, starts at $1, and has an increment of $1. If 5 people bid $2 and 10 people bid $1, the 5 $2 bidders plus the earliest 5 of the other $1 bidders win the auction each for $1. The next minimum bid amount goes to $2 since the supply has been exceeded.
Example 2: An auction has 10 items available, starts at $5, and has an increment of $1. Katie bids $15 for 5 items and Doug bids $5 for 10 items. Katie gets 5 items and Doug gets the remaining 5 items, each for $5 (the lowest winning bid). If Susan joins the bidding at $10 for 5 items then Katie gets 5 and Susan gets the remaining 5 items each for $10, and Doug loses out. The next minimum bid amount then goes to $10.
An auction with the Buy Now icon in the title means you can purchase the item immediately for the Buy Now price specified in the listing. To use the Buy Now option, click on the Buy Now icon in the item listing. The Buy Now option remains available in the listing until the item current price exceeds the Buy Now price.