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Non Paying Bidders

A Non-paying bidder is a person who wins the auction through the bidding process but does not follow through with the transaction. Our sellers expect bidders to follow through with purchasing the item(s) won by auction. shopgoodwill.com’s Terms of Use states as follows in section Auction Bidding and Buying; Non-Paying Bidders:

New bidders (buyers with user accounts less than 30 days old) will be restricted to participating in no more than 15 active auctions at one time. As a bidder, if you have the highest bid at the end of the auction period, at or above the minimum bid price (or in the case of reserve auctions, at or above the reserve price), and your bid is accepted by the seller, YOU ARE OBLIGATED TO COMPLETE THE TRANSACTION.  Bids are not retractable except in exceptional circumstances (e.g., the seller materially changes the description of the item after your bid, clear typographical errors, or when the bidder cannot authenticate the identity of the seller).  Bid manipulation is strictly prohibited.  In other words, you may not bid in a way that pushes other bidders to their maximum bid, retract your original high bid, and re-bid at a small increment above the legitimate high bidder.

A Non-Paying Bidder is a person who wins the auction through the bidding process but does not follow through with the transaction and instead fails to fulfill his or her obligation to purchase the item(s) he or she won through the bidding process.  The seller community of our Website is committed to notifying our staff regarding any Non-Paying Bidder. We take these situations very seriously and will record, monitor, suspend or ban any Non-Paying Bidder, or take other appropriate disciplinary, investigative or legal action, in our sole and absolute discretion.

The seller community of shopgoodwill.com, other member Goodwill’s, are committed to notify the staff of shopgoodwill.com of bidders who fail to fulfill their obligation to purchase the item(s) they have won through the bidding process. shopgoodwill.com takes these situations very seriously and will record and monitor bidders who fail to fulfill their obligation. Therefore, bidders reported by the seller community as being non-paying bidders face indefinite suspension from shopgoodwill.com


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