Help Center

;

Why does the shipping weight state 30 lbs. or 70 lbs. when the item weighs less than that?


Most major shipping carriers assess additional charges on packages that exceed a certain size (i.e. length x width x height) limit set by the carrier, regardless of the actual package weight, resulting in an Oversize Shipping rate that is calculated using a billable weight larger than the actual package weight. Please note that the weight that appears in the shipper's tracking information may not reflect the billed Oversize rate. For more information on oversize shipping rates by carrier, click on the applicable carrier name below:

UPS - http://www.ups.com/content/us/en/resources/ship/packaging/dim_weight.html

FedEx - http://www.fedex.com/us/services/shipinfo/fees/descriptions.html#oversize

USPS - https://www.usps.com/ship/dimensional-weight-popup.htm

Last Updated: 7/18/2017 12:00:00 AM