Many of your questions can be answered by viewing our FAQ's or Help Center (https://www.shopgoodwill.com/HelpPage).
For questions regarding a specific item or order, please contact the seller directly using the "Contact Seller" link on the item detail page.
Not doing so may cause a significant delay in response as we forward your request to the seller.
Questions & Comments concerning Accounts or Orders:
Contact us at: firstname.lastname@example.org or email@example.com
Customer Service Hours: 8am-4pm PT - Monday-Friday
**When contacting Customer Service please be sure to include your Username, Item/Order number, or any other useful information.**
Feedback concerning the New shopgoodwill.com:
Contact us at: firstname.lastname@example.org or simply click "Send Feedback" at the bottom of the page.
Note: Please check our known issues before submitting feedback (https://www.shopgoodwill.com/HelpPage/FaqDetail/current-known-issues).
Last Updated: 2/23/2018