Help Center

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Contact Us


Many of your questions can be answered by viewing our FAQ's or Help Center (https://www.shopgoodwill.com/HelpPage).

For questions regarding a specific item or order, please contact the seller directly using the "Contact Seller" link on the item detail page.

Not doing so may cause a significant delay in response as we forward your request to the seller.

**When contacting Customer Service please be sure to include your Username, Item/Order number, or any other useful information.**

Questions & Comments concerning Accounts or Orders:

Contact us at: info@shopgoodwill.com or comments@shopgoodwill.com

Customer Service Hours: 8am-4pm PT - Monday-Friday

Also be sure to check our "Known Issues" page for addtional technical details. (https://www.shopgoodwill.com/HelpPage/FaqDetail/current-known-issues).

Last Updated: 10/4/2018