12/15/2017 2:15:56 AM PT
** Star Wars Collectibles **
** Ugly / Festive Holiday Sweaters **
Bath & Body
Cameras & Camcorders
Computers & Electronics
Crafts & Hobbies
For The Home
Jewelry & Gemstones
Science & Education
Seasonal & Holiday
Tableware and Kitchenware
Going Going Gone
Buy It Now
Auctions In Progress
Welcome And Getting Started
Are There Fees?
Why Is It Safe?
Sign up to register
Can I become a seller on shopgoodwill.com?
Why is my non-US registration not working?
Can I have more than one account on shopgoodwill.com?
I retracted my winning bid on an item won and now my account says I have one late payment.
I can’t remember my password.
How do I update/change my shopgoodwill.com address, email or password?
Can I change my Buyer ID?
Can I use a P.O. or A.P.O. Box as my shopgoodwill.com bill to address?
Can I get an extension on payments due?
Why doesn't my temporary password work?
How do I close my account?
How do I setup Personal Shopper searches?
Bidding on an item
Find An Auction Item To Bid On
Place Your Bid
Automatic (Proxy) Bidding
Buy Now Auction
Purchasing An Item
What forms of payment does shopgoodwill.com accept?
What does it mean when my credit card is declined?
Why was my credit card charged twice?
Does shopgoodwill.com accept PayPal?
Can I pay with a pre-paid credit card or gift card?
Monitoring An Auction
Receive Confirmation Emails
Receive Outbid Emails
Using My shopgoodwill
I paid for an item today and my account still shows the item as unpaid.
Are my purchases tax deductible?
How do I get my purchase history?
Can I ship to a different address?
When will my item ship?
How are items shipped?
How are shipping and handling charges determined?
Why can’t I combine some items for shipping?
Why does the shipping weight state 30 lbs. or 70 lbs. when the item weighs less than that?
Can items be picked up from the seller location to save on shipping costs?
Can an item be returned if it was damaged during shipping?
How do I view auctions listed by my nearest goodwill location?
Does shopgoodwill.com auction automobiles?
What is the difference between the “going, going, gone” and “ending today” categories?
I tried bidding on an item in the last seconds of an auction but the system closed the auction early.
Why did the auction I was bidding on end early?
Why did the winning bid win the auction if it was only $ .02 over my bid and not the minimum bid increment?
Why won’t the system accept my bid?
What do the letters MIB, NIB, etc. in the item title or description mean?
General Help And Support
How do I contact a seller?
I contacted a seller but did not receive a response. How soon can I expect a response?
How can I contact/find my nearest retail store?
I See Old Auction Info / How Do I Set Browser Cache?
How Do I Enable Cookies?
Last Updated: 1/1/0001 12:00:00 AM