Help Center


Can I ship to an address different from my account address?

Yes, you can ship to an address different from the address on your ShopGoodwill.com account.


When you are ready to pay for your item(s):

> Sign into your account from the ShopGoodwill.com home page

> Click on the "Pay" button next to the item in your Open Orders section


The item and any other items you may have from that seller will be displayed

Select the item(s) you wish to pay for, then click Continue


> Click "Edit Address" to edit the shipping address.

> Click "Save Address" after you have made the desired changes.


> Select whether or not you would like to round up to the next dollar on your purchase

These funds are used to further support the mission of seller


> Click the “Proceed to payment" button and follow the steps below to complete your payment.


If making payment with Credit/Debit Card:

> Select the card option

> Enter your payment information

> Click the “Get Your Item" button to finalize your order


If making payment through PayPal:

> Select the PayPal option

> Click the PayPal Checkout button

A new window will appear, here you will be prompted to enter your payment information or PayPal credentials. You may also select PayPal Credit and/or Pay in 4 options

> Enter your payment information

Once you have entered your information you will be automatically redirected back to ShopGoodwill to proceed with your order

> Click the “Get Your Item" button to finalize your order


If making payment through Google Pay:

> Select the Google Pay option

> Click Google "Pay" button

A new window will appear, here you will be prompted to enter your payment information or Google credentials

> Enter your payment information

Once you have entered your information you will be automatically redirected back to ShopGoodwill to proceed with your order

> Click the “Get Your Item" button to finalize your order


When the order is completed a payment confirmation screen will be displayed with seller and order information and an email notification will be sent confirming the details of your order.

Last Updated: 02/21/2024 12:22 PM