Using My shopgoodwill
Use your "My shopgoodwill.com" area to keep track of all your auction activity. To enter "My shopgoodwill.com", click on the "Sign In" icon on the top of any page then enter your buyer ID and password.
Using "My shopgoodwill.com" you may do the following.
Open Orders: View the auctions you have won that are ready to be paid for. Click the "pay for this item" link to pay for an item.
Shipped Orders: Once your order has been shipped, it will be moved from "Open Orders" to "Shipped Orders". You may click on the tracking number to be linked to the shippers website, so you can obtain current tracking information.
Auctions in Progress: Monitor auctions you are bidding on. Once an auction closes, it will be removed from this list automatically.
Closed Auctions: View all auctions you have bid on.
Buyer/Contact Information: View and change your contact information including your home billing address and your email address.
Personal Shopper: Enter the title/description and price range for merchandise you are looking for. When items are listed that match your search criteria, you will receive an email informing you that such an item has been posted on the site.
Watchlist: If you're interested in an auction and want to return to it easily, add it to your "Watchlist" by clicking the "Add to Watchlist" link. A link to the auction will remain until you remove it from your "Watchlist".
Customer Service: If you need to contact a selling location to inquire about items, shipments, or refunds.
Last Updated: 7/18/2017