I contacted a seller but did not receive a response. How soon can I expect a response?
shopgoodwill.com is committed to providing the best customer support to our members. We will respond to you as quickly as possible, usually within 1 business day. If you have an urgent question, we will try to answer sooner.
If you do not receive an answer to your question within 1 business day, please make sure that the ticket you created has the correct information, which may include seller, item/order number, etc. This will help route your Customer Service ticket to the correct people.
Last Updated: 9/17/2021