Help Center


How do I update/change my ShopGoodwill.com address, email or password?

Please make sure you are signed in to ShopGoodwill.com by clicking “SIGN IN” at the top right of the page (or the menu symbol on a mobile device) and entering your shopgoodwill.com Username and Password.

Once signed in, please click “MY SHOPGOODWILL” at the top of the page (or the menu symbol on a mobile device), then click the Personal Information option.

Here you can make adjustments to your Primary Contact Info, such as your account address, Notification Preferences, Email Address, and Password.


To change your Email Address:

Click the Change Email button in the Personal Information section of your My Shopgoodwill page.

Enter your password, then enter your new email address.

A confirmation email will be sent to the new email address entered.

Follow the instructions in the confirmation email to complete the change.


To change your Password:

Click the Change Password button in the Personal Information section of your My Shopgoodwill page.

Enter your Current Password, then enter your new password in the New Password and Confirm Password fields.

Click the Save button to complete the change.

Last Updated: 09/22/2023 02:45 PM