How Do I Enable Cookies?
To sign in to My shopgoodwill you must enable cookies. You can enable cookies by changing the appropriate security settings using your web browser.
See below for detailed instructions if you are using an iPhone.
This appears to be a somewhat common problem for users who have recently upgraded to iOS 10.
To remedy this issue please follow the directions below:
> Select the option for "Settings"
> Select "Safari" from the menu
> Scroll down to "Privacy & Security"
> Once in the "Privacy & Security" area, please ensure that "Block Cookies" is set to "Allow from Websites I Visit" or "Always Allow"
> Then select the "Clear History and Website Data" option
See below for detailed instructions if you are using Microsoft Internet Explorer or Netscape Navigator.
If you are using Microsoft Internet Explorer. Note, if you use AOL you typically use Internet Explorer that is built into AOL.
Select Internet Options from the Tools menu.
Using the Internet Options screen, select the Security tab. From the top selection area within the Security tab, select the Internet Icon and make sure the Security Level slider bar is set to medium (or lower, we suggest using medium) to enable cookies. Note that a security setting of high causes Internet Explorer to reject cookies.
Last Updated: 7/18/2017